Statistics indicate 70% of management’s time is spent on communication. Meeting, negotiation, conversation, and reporting are the most common ways of communication. 70% of all issues are caused by poor communication. Whether it is poor work efficiency, or weak leadership – it all comes back to communication. That makes communication a very important skill for all levels of management. This training will enhance these skills, and improve the effectiveness of communication across the whole organization.
- Understanding of the importance of communication at work
- Understanding of how to communicate with superiors and subordinates
- Understanding of how to communicate with other departments
- Improved ability to communicate with people of different personalities